Questions about Tax Season? Visit our FAQ page!

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FAQ (Client Procedures)

Eric R. Nelson, CPA LLC thanks all our clients for their patience and understanding while we navigated this last tax season. We are currently taking on new clients for extensions this tax season. For tax inquiries, please fill out this form: https://ernclient.paperform.co/

Hours of Operation:

  • Monday - Friday: 8am - 5pm
  • Saturday - Sunday: CLOSED

2024 Tax Season Procedures:

The individual income tax filing deadline for the 2023 Tax Year is April 15th, 2024.

  • We prefer scheduling virtual appointments for the 2024 Tax Season. Click here to book.
  • If you have any difficulties accessing your Client Portal, please visit our Video Library here: https://www.erncpa.com/resources/video-library
  • If you are still having difficulty, book a virtual Technical Support appointment with Hannah. Click here to book.
  • Contactless document drop off is available in person during business hours. You can either slide the documents under our office door or drop them inside at the front desk.
  • Alternate methods for submitting your documents include our Secure Firm Portal located at: erncpa.com, by mail, or by e-mail to taxinfo@erncpa.com. E-mail is NOT secure so keep that in mind if you choose to e-mail us confidential data.
  • We will contact you by phone or e-mail when your return is complete. An appointment will NOT be required to pick up and sign your return in person this year. We will continue to offer alternate pick-up methods such as e-Signature or by mail. If you do not pick up your return in person, we will provide you with instructions on how to return your signed Form 8879, which is required before we can e-File your return.
  • To check the status of e-Filed returns, please refer to the “Track Refund” link on our menu above.

Thank you for being a valued client! Should you have specific questions or concerns, please e-mail us at taxinfo@erncpa.com or call our office at 952-405-9054.